Franchisee Spotlight

Franchisee Spotlight – Eric Glenn, Corvus of Knoxville

by

In February’s special Black History Month edition of our Franchisee Spotlight Series, we feature Corvus of Knoxville Franchise Owner Mr. Eric Glenn. Read on to learn more about this standout black business owner who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

In honor of Black History Month, February’s Franchisee Spotlight features the first Franchise Owner in the Knoxville, Tennessee area, Mr. Eric Glenn. As Corvus continues to grow into new territories, we embrace diversity as a strength. We believe that, as our workforce becomes more diverse, our Franchisees’ unique experiences and perspectives will drive growth, increase competition, and solve industry-wide problems.

Corvus of Knoxville opened in late 2022, and they were eager to enlist the first Franchise Owners in the market. Mr. Eric Glenn has the distinct honor of being the first Franchise Owner in Knoxville, joining the team just a month after Corvus opened in the area. Mr. Glenn started his Franchise in October of 2022 and picked up his first account at the beginning of 2023. “He patiently waited for a pipeline of customers to be built over the holidays,” says Mr. Jason Bishop, Regional Director for Corvus of Knoxville. “He takes pride in his work and, to quote Michael LeBouef, he knows ‘a satisfied customer is the best business strategy of all’.”

“I’ve been with Corvus for a few months and already have my business going,” says Mr. Glenn. “It’s that simple.” He has more than ten years of janitorial experience.

Corvus would like to extend our sincerest gratitude to Mr. Glenn for his dedication, hard work, and determination to making lives better. We are proud to partner with business owners like you that make Corvus such a special place, and we are excited to grow our businesses together!

Franchisee Spotlight – Jaime Barboza, Corvus of Northwest Arkansas

by

January’s Franchisee Spotlight Series features Corvus of Northwest Arkansas Franchise Owner Mr. Jaime Barboza. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Jaime Barboza started his Corvus franchise in 2018, since then it has become a family affair with his wife and two children working with him. Mr. Barboza and his wife, Maria, initially started their business to make extra money to support their family, but in the four years since establishing their franchise, the team has become one of the top grossing Franchises in the Corvus of Northwest Arkansas market.

“Jaime has intentionally grown his business slowly and sustainably while executing on every level. From maintaining strong customer relationships to providing a high level of service, Jaime focuses on doing good business,” said Mr. Aaron Cambou, Regional Director of Corvus of Northwest Arkansas.

Jaime started off with smaller accounts but has increased his capacity and now specializes in servicing large accounts like car dealerships. Issues rarely arise, but if they do, they are addressed quickly and Jaime follows through to make sure it doesn’t happen again. Mr. Cambou describes Mr. Barboza as tenacious, well-coordinated, and a wonderful communicator – all necessary qualities of a strong business owner.

The Corvus team is happy to often see the whole family stop in on Revenue Days, though at times Mr. Barboza can’t make it because he is still maintaining a full-time day job. Mr. Barboza and his family are hardworking and dedicated Franchise Owners who Corvus is proud to partner with. Thank you, Barboza family!

Franchisee Spotlight – Sherry Gallon, Corvus of Little Rock

by

December’s Franchisee Spotlight Series features Corvus of Little Rock Franchise Owner Ms. Sherry Gallon. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

As a Franchise Owner for the last ten years, Ms. Sherry Gallon of Corvus of Little Rock works full-time in her business and is still expanding and taking on new accounts. Her motivation to run her own business started with wanting to have the freedom to spend more time with her kids and grandkids, which she now has the flexibility to do.

The biggest focus Sherry has in her business is building relationships with her customers and making sure they are happy with her service. If Ms. Gallon has any concerns from customers, she always tries to meet them in person to have direct communication and address the issues quickly. While she prioritizes meeting with the customer or Corvus in person as much as possible, Sherry likes to reserve Friday’s for her grandkids.

Ms. Shayna Hula, Regional Director of Corvus of Little Rock, says Ms. Gallon “is a hard worker with a positive attitude and always has a smile on her face.” It’s clear that Ms. Gallon takes pride in the work she does and takes ownership of her business. If an employee is not meeting the cleaning expectations, Ms. Gallon will take over the account to ensure the highest level of service is provided. With her dedication and customer service skills, we have no doubts Sherry Gallon will continue to be a successful Franchise Owner for many years to come!

Franchisee Spotlight – Marcus Breedlove, Corvus of Nashville

by

November’s Franchisee Spotlight Series features Corvus of Nashville Franchise Owner Mr. Marcus Breedlove. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Corvus is excited to spotlight Mr. Marcus Breedlove, Corvus of Nashville’s first Franchise Owner. This October was Mr. Breedlove’s second business anniversary and he has much to celebrate.

As with starting any new business, Mr. Breedlove faced a few challenges, including difficult accounts and hiring reliable employees, but he remained committed to supporting his family with his franchise. Marcus has since grown his business to 11 accounts and is now running his franchise full time with several employees and is ready to hire more.

Marcus has worked to build a relationship with Mr. Jonathan Frias, Regional Director, even inviting him to family functions to meet his wife and kids. Through this partnership, Marcus has remained open to coaching and learning, a common attribute of a successful business owner. Following Jonathan’s advice of taking one step at a time, Mr. Breedlove has stayed focused, worked hard, and continues to grow. Corvus is proud to have Marcus as a business partner and to watch as he continues to expand his franchise!

Franchisee Spotlight – Jorge Rodriguez, Corvus of San Antonio

by

October’s Franchisee Spotlight Series features Corvus of San Antonio Franchise Owner Mr. Jorge Rodriguez. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

As the second Franchise Owner to partner with Corvus of San Antonio, Mr. Jorge Rodriguez has had a big impact on the market’s success. “I don’t know where we’d be without him,” states Mr. Reed Warren, Regional Director.

Mr. Rodriguez runs his business full time and can service accounts any time of day. He even performs extra work, such as carpet cleanings. His flexibility for taking accounts and his great customer service has helped Mr. Rodriguez expand his business and partnership with Corvus. While he continues to grow his business, Jorge sets revenue goals and works toward them by making informed business decisions. While he is always grateful for new accounts, he is selective to make sure he can fully commit to his customers and provide consistent top quality service.

It’s very clear that Jorge takes pride in his work and it shows by the way he takes his time cleaning all of his accounts. Two of his customers have left Google reviews, stating “We have been through many other cleaning companies in the past and have never experienced such excellent service and attention to detail. Always on time, outstanding performance and great communication,” and, “Our school is cleaner than it has ever been. I am so impressed. I am increasing our time to 5 days a week starting in June. I am a happy customer and our teachers are thrilled to have their classrooms so clean. It matters!”

Thank you Mr. Rodriguez for your commitment to your business and customers. We look forward to continuing this partnership for many years to come!

Franchisee Spotlight – Sean Lauderdale, Corvus of Chicago

by

September’s Franchisee Spotlight Series features Corvus of Chicago Franchise Owner Mr. Sean Lauderdale. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Sean Lauderdale joined the Corvus of Chicago team more than 10 years ago in February 2012. Not only is he a veteran of Corvus, but he has been a part of the janitorial industry for even longer, which has given Mr. Lauderdale the necessary skills to go full time in his franchise.

For several years, Sean consistently serviced the same accounts. However, within the last six months he has started acquiring more business to focus on growth. His secrets to growth and retention include making sure the first two weeks go really well at a new account and maintaining that standard going forward, going beyond the scope of work to ensure customers are satisfied with his service, and making sure customers know that their business is appreciated.

Sean puts strong emphasis not only on excellent cleaning standards but also on having great relationships with his customers. Mr. Lauderdale’s customers love him so much that they have even reached out to the local Corvus team to comment on what a fantastic experience it is to work with Sean. To quote the customer, “I just wanted to tell you that a few members of our management team have come to me today to compliment Sean and his partner. They say that they are very pleasant to work with and their attention to detail is wonderful.” So it’s safe to say that all the effort Sean puts into his work is noticed and appreciated!

Franchisee Spotlight – Andrew West, Corvus of Jacksonville

by

August’s Franchisee Spotlight Series features Corvus of Jacksonville Franchise Owner Mr. Andrew West. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Andrew West of Corvus of Jacksonville celebrated his four-year business anniversary on July 24th. With the help of his wife, Ms. Dawn Henry, Andrew has grown his business to service 8 accounts and takes pride in providing all of his customers with high-quality service.

Known for his “can do” attitude, Andrew has successfully rehabilitated several difficult accounts. There was a particular customer that was incredibly difficult to please and seemed to be close to terminating their contract. However, Mr. West stepped in to clean and the customer has not complained since he started servicing the account six months ago. In the rare event that he does receive a complaint, he resolves the issue immediately.

Andrew doesn’t just use his masterful janitorial skills for his own franchise – he also works with a local realty company to help with move-out day cleans as well as repair jobs. There
seems to be no limit on his capabilities when it comes to janitorial services and beyond!

Franchisee Spotlight – Olander Belton, Corvus of Greenville-Spartanburg

by

June’s Franchisee Spotlight Series features Corvus of Greenville-Spartanburg Franchise Owner Mr. Olander Belton. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Olander Belton, Franchisee of Corvus of Greenville-Spartanburg, is truly an outstanding business owner. Starting in January 2019, Soon after starting in January 2019, Mr. Belton has steadily grown into what the local Corvus Team refers to as “a model Franchisee”. He has been determined to make his business flourish!

Not only has his business grown incredibly fast; Olander is hard of hearing but doesn’t let that hold him back from being a fantastic Corvus Partner. However, it’s not just Mr. Belton himself who is hard of hearing – so is his entire crew of five janitorial employees. He’s committed to helping empower others with similar experiences obtain fulfilling jobs.

For Olander, this franchise started out as a side business, but a year ago he was able to move on to managing his business full time. He’s been so successful that he was able to put money into buying two vans solely for work purposes.

All of Mr. Belton’s customers love him. He is noted to be a great communicator and takes care to make sure his customers are happy. Olander is always willing to lend a helping hand when the Corvus Team asks. If another Franchisee is going to miss a clean, Olander is always open to subbing in for them when possible.

There is absolutely no doubt that Mr. Belton Makes Lives Better in his community, for his employees, and for his clients. His commitment to excellence and his powerful story inspires all of us here at Corvus. We are so excited that Mr. Olander Belton is a Corvus Partner, and we are looking forward to his future successes!

Franchisee Spotlight – Ricky Watson, Corvus of Cincinnati

by

May’s Franchisee Spotlight Series features Corvus of Cincinnati Franchise Owner Mr. Ricky Watson. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Ricky Watson, Franchisee of Corvus of Cincinnati, is one of the market’s biggest success stories. In June 2007, Ricky started his franchise with Corvus. Looking at his business now, you wouldn’t guess that he struggled a bit in the beginning. Now, almost 15 years later, Mr. Watson is a Corvus Super Star!

For Ricky, his franchise started out as a side hustle. Once he got over the initial struggles he faced, his business took off. He started to grow quickly and soon had to hire a few employees to keep on top of his accounts! Eventually, Mr. Watson turned his side hustle into a full-time job. His wife joined in and started helping him with his business and they are both now fully involved in running it. Now Ricky has an incredible team and many happy customers- and he’s still growing his franchise.

Not only is Ricky Watson very successful himself, but he’s also been a great help to other Franchisees. When new Franchise Owners were starting up their franchises, Mr. Watson was there to help train them and get over some of those starting hurdles. Many other Franchisees and the Cincinnati Corvus Team have formed close friendships with Ricky because of his “Team Player” attitude. He’s always willing to lend a hand to those who need it!

Thank you, Mr. Watson, for embodying Corvus’ mission to Make Lives Better and for your decade-and-a-half partnership with Corvus…we couldn’t do it without standout franchise owners like yourself, and we look forward to many more years of partnership!

Franchisee Spotlight – Adrian West & Darren Starks, Corvus of St. Louis

by

April’s Franchisee Spotlight Series features Corvus of St. Louis Franchise Owners Adrian West and Darren Starks. Read on to learn more about the standout Franchisees who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Adrian West and Mr. Darren Starks, Franchisees of Corvus of St. Louis, are an outstanding duo. The remarkable teammates have been best friends for a long time, and they even grew up together! From best friends to business partners, Adrian and Darren have become superstars in the janitorial industry.

Mr. West and Mr. Starks started their franchise as a side venture while also working full-time jobs, but eventually, their successes have allowed them to quit those jobs to focus on their business full time. They managed to go from complete novices to elite janitorial business owners! Because of their dedication to high-quality cleaning, they have been able to rapidly grow. According to the St. Louis Team, they have grown their business four times in the last year alone.

After close to two years, they have massively increased both the amount of customers they service as well as the amount of people they employ. Currently, this dynamic duo has an elite team of more than twenty employees! It has been noted that not only do they manage all of their workers, but they have high standards and are skilled at finding great employees.

Mr. West and Mr. Starks exemplify Corvus’ mission to Make Lives Better through their hard work, determination, and dedication to both their clients and employees. The Corvus of St. Louis team, and the Corvus System at-large, thank these partners for all their hard work. At the rate they’re going, we can’t wait to see how much they will continue to grow in the years to come!

Franchisee Spotlight – Janise Ventris, Corvus of New Orleans

by

March’s Franchisee Spotlight Series features Corvus of New Orleans Franchise Owner Ms. Janise Ventris. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

janise ventrise and kett lobrano standing together

Ms. Janise Ventris, Franchisee of Corvus of New Orleans, is one of the most up and coming Franchisees in her area. She opened her business in January 2021, and in only six short months, she has earned herself the Franchisee of the Month award.

As a very ambitious businesswoman Janise is always willing to take on new accounts. Ms. Ventris cares about each customer that she services, and all of them take notice. The quality of her work is undeniable – she truly goes above and beyond for her customers. Her cleaning performance is highly noted, and all her inspections are either perfect or nearly there.

Ms. Ventris is also an excellent communicator. She is quick to respond to any requests by customers with humbleness and respect and she is eager to make sure that any problems are swiftly resolved. Her bottom line is that she wants all of her customers to be happy that they chose Corvus.

Most impressively, all of her great work is done all on her own! Without a crew to back her up, her work ethic and excellent inspection scores are even more impressive. Sometimes we can’t believe that she’s a “one woman show”! We are excited to see our business partner thriving and look forward to her continued success and growth.

Franchisee Spotlight – Tony Russell, Corvus of Denver

by

February’s Franchisee Spotlight Series features Corvus of Denver Franchise Owner Tony Russell. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Tony Russell started his entrepreneurial journey with Corvus of Denver in February of 2018. While his cleaning franchise is not the only business Mr. Russell runs, he has created great success and is a valued Corvus partner.

Tony Russell’s strategy is to take small accounts in the same area and take his time to grow his business. To retain accounts, he focuses on keeping customers happy. It’s rare that Mr. Russell receives a complaint, but if he does, he is sure to respond professionally and correct it quickly. He also stays organized and files all of his paperwork, allowing himself more time to provide the best customer experience possible.

According to Regional Director Michael Kerby, “Mr. Russell is always ready to help with extra work or cover an account. He has taken several floor-work classes with Corvus so that he can take on extra work jobs”.

As a Franchise Owner who is willing to continue to learn, prioritize his customers and who has a solid partnership with Corvus, it’s no doubt that Mr. Tony Russell will continue to see success in his business. Thank you for everything you do, Mr. Russell!

Franchisee Spotlight – Marcos Henderson, Corvus of Indianapolis

by

January’s Franchisee Spotlight Series features Corvus of Indianapolis Franchise Owner Marcos Henderson. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Marcos Henderson has made a tremendous impact in the Indianapolis market since opening his Corvus Franchise last year.

His keen attention to detail was clear from the very start. At his disclosure, Mr. Henderson took thorough notes and asked many questions. According to Executive Director, Mr. David Villafana, Mr. Henderson’s focus on providing the highest quality customer service is what makes him stand out. He is always on time for his cleans and treats his clients with the utmost respect. And, if any issues do arise, Mr. Henderson does not wait until his next scheduled clean to address them. He responds immediately and does whatever it takes to find a solution to the problem.

Mr. Henderson has not received any complaints or negative feedback. However, he is very open to ongoing training and always willing to learn new things. With a positive attitude like this, we have no doubts that Mr. Henderson will develop a wide skill set and continuously grow as a business owner.

Thank you, Mr. Henderson, for the impact you make in Indianapolis! Everyone at Corvus is grateful to have you as a part of the team, and we look forward to watching your continued success!

Franchisee Spotlight – Hayana Hill, Corvus of Cleveland

by

December’s Franchisee Spotlight Series features Corvus of Cleveland Franchise Owner Hayana Hill. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Franchise Owner Mrs. Hayana Hill has made a major impact in one of our newest markets – Corvus of Cleveland – since opening her Franchise last June. According to Regional Director Mr. Johnny Lunsford, her friendly and bright personality showed right away at the disclosure. Since then, she has said yes to pretty much every opportunity given to her.

A particular instance where Mrs. Hill’s “just-say-yes” attitude shined was during crunch time. After being notified that a last-minute transfer was needed, she drove from Baltimore to Cleveland through the night to be at the walkthrough. Needless to say, the transfer was successful!

Mrs. Hill has many strengths, but in our opinion, it is her time management and organizational skills that really stand out. She is also smart, thorough, and does not shy away from hard work. As a full-time mother with work experience ranging from housekeeping to the nursing field, it is no surprise that she is already such a successful Franchise Owner.

Thank you, Mrs. Hill, for all that you do. Everyone at Corvus looks forward to working with you and watching your business grow!

Franchisee Spotlight – Domonique Spears, Corvus of Nashville

by

This month’s Franchisee Spotlight goes to Corvus of Nashville Franchise Owner, Mr. Domonique Spears. The Corvus brand entered the state of Tennessee less than one year ago, and Mr. Spears’ influence on the up-and-coming market has not gone unnoticed.

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Spears’ cleaning experience goes back to helping his older brother clean the school where he worked. Then, just shortly after graduating high school, Mr. Spears got a job at the Vanderbilt University Medical Center, where he went on to work for five years. In a recent interview with Corvus of Nashville’s Regional Director, Mr. Jonathan Frias, they discuss how this experience primed him to clean at a high level and provide top-notch customer service.

Since the start of his Corvus Franchise, Mr. Spears’ strategy has been to clean Nashville’s smaller accounts. And according to Mr. Frias, this approach has worked out very well. “He listens to the advice we have given him. Dominique is always willing to learn and get better,” he says.

Mr. Spears works another job in addition to his Corvus Franchise, making it challenging to meet up for last-minute changes that arise. But even though his work schedule is demanding, he still manages to make it work. For example, Mr. Spears was more than willing to meet up with Mr. Frias on a Sunday for an initial walkthrough of a new customer account. Talk about an impressive work ethic!

Thank you, Mr. Spears, for all that you do for Corvus! We look forward to watching your continued growth and success.