February’s Franchisee Spotlight Series features Corvus of Denver Franchise Owner Tony Russell. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!
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Mr. Tony Russell started his entrepreneurial journey with Corvus of Denver in February of 2018. While his cleaning franchise is not the only business Mr. Russell runs, he has created great success and is a valued Corvus partner.
Tony Russell’s strategy is to take small accounts in the same area and take his time to grow his business. To retain accounts, he focuses on keeping customers happy. It’s rare that Mr. Russell receives a complaint, but if he does, he is sure to respond professionally and correct it quickly. He also stays organized and files all of his paperwork, allowing himself more time to provide the best customer experience possible.
According to Regional Director Michael Kerby, “Mr. Russell is always ready to help with extra work or cover an account. He has taken several floor-work classes with Corvus so that he can take on extra work jobs”.
As a Franchise Owner who is willing to continue to learn, prioritize his customers and who has a solid partnership with Corvus, it’s no doubt that Mr. Tony Russell will continue to see success in his business. Thank you for everything you do, Mr. Russell!