Jacksonville

Franchisee Spotlight – Anthony Ross, Corvus of Jacksonville

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July’s Franchisee Spotlight Series features Corvus of Jacksonville Franchise Owner Mr. Anthony Ross. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

This month’s Franchise Owner Spotlight highlights Veteran and Franchise Owner Mr. Anthony Ross. Mr. Ross opened his business with Corvus of Jacksonville in January 2022 and has shown remarkable patience in growing it. In addition to owning his Corvus Franchise, he also oversees the sanitation squad at a local hospital.

“Mr. Ross is super dependable and a stand-up guy,” says Spencer Sandell, Regional Director of Corvus of Jacksonville. “He never misses a clean, and we have never received a complaint about him. He operates as a solo artist and has deliberately kept his business small, but he runs a tight ship.”

One of the things that Mr. Sandell appreciates about Mr. Ross is how easily accessible he is. He always answers the phone and is willing to help in any way he can.

Mr. Ross is eager to please and does an excellent job cleaning. When reviewing his customer QCs, it is not uncommon to read things like, “he is the best.” Inspections often note that the buildings he cleans are spotless, and customers are incredibly satisfied with the service.

Corvus is thrilled to partner with someone who is so dependable and skilled at what they do. Thank you, Mr. Ross!

Franchisee Spotlight – Andrew West, Corvus of Jacksonville

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August’s Franchisee Spotlight Series features Corvus of Jacksonville Franchise Owner Mr. Andrew West. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Andrew West of Corvus of Jacksonville celebrated his four-year business anniversary on July 24th. With the help of his wife, Ms. Dawn Henry, Andrew has grown his business to service 8 accounts and takes pride in providing all of his customers with high-quality service.

Known for his “can do” attitude, Andrew has successfully rehabilitated several difficult accounts. There was a particular customer that was incredibly difficult to please and seemed to be close to terminating their contract. However, Mr. West stepped in to clean and the customer has not complained since he started servicing the account six months ago. In the rare event that he does receive a complaint, he resolves the issue immediately.

Andrew doesn’t just use his masterful janitorial skills for his own franchise – he also works with a local realty company to help with move-out day cleans as well as repair jobs. There
seems to be no limit on his capabilities when it comes to janitorial services and beyond!

Franchisee Spotlight – Bryan Williams, Corvus of Jacksonville

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This month’s Franchisee Spotlight Series features Corvus of Jacksonville Franchise Owner, Mr. Bryan Williams. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Corvus of Jacksonville had the good fortune of welcoming Franchise Owner Bryan Williams to the team in April of 2018. For nearly three years now, Mr. Williams has continuously proven himself to be a valuable partner to the Jacksonville market and the Corvus Community at large.

While Mr. Williams possesses several excellent qualities, it is his positive attitude that elevates him. “Bryan can make any customer happy…he is absolutely dependable,” says Corvus of Jacksonville Regional Director, Mr. Spencer Sandell. Customers can count on Mr. Williams to show up optimistic and enthusiastic about the job, and this consistency empowers him to foster meaningful, professional relationships.

This standout Franchisee treats his customer accounts with the utmost respect and professionalism. Mr. Williams makes an effort to learn what customers expect from their cleaning provider and works hard to exceed their expectations. He holds his cleaning business to a very high standard, and providing the highest level of customer service is the top priority.

Mr. Williams exemplifies what it means to be a team player. The Regional Director recounts fondly on the time Mr. Williams was the helper of a former Franchise Owner. This Franchisee eventually walked away from his business, and when he did, Mr. Williams took over his accounts without hesitation. With determination like this, it is no surprise that he has never lost a customer account!

Thank you, Mr. Williams, for all that you do! Corvus would not and could not exist without hardworking and determined Franchisees like yourself. We are all so grateful for your partnership and look forward to watching your continued success.

Corvus Janitorial Systems Commercial Cleaning Customer Reviews

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Reviews from Corvus Janitorial Customers:

Corvus of Charlotte:

“We started working with Corvus in July 2015 and to date, have had a great experience with them. They had some local management changes a couple of years ago and that went well with no change in service (which can happen!). When we ask for something, the response is quick and efficient. We had a COVID-19 potential exposure in our office and they were able to come out the next day and do a thorough sanitizing of our office suite. All of their folks have been great but Jodean climbs to the top of the list – she is there for us! We thank you, Corvus!”

Corvus of Chicago:

“Corvus has been servicing our Elk Grove facility for over a year and we are pleased with the quality of service and their communication. Regular visits from a local Manager are a welcome addition and provide a platform for us to submit specific feedback regarding the scheduled service, special requests and explore additional services that we may require.”

Corvus of Cincinnati:

“Very detail oriented. I requested specific things. The first time the crew came they missed something. I made a phone call to Christine one time and they went above and beyond my expectations. Fantastic crew!!!”

Corvus of Columbus:

“It takes the hard work out of finding good help. Great communication, excellent value and good people to work with.”

Corvus of Denver:

“This company has been great to work with. They went above and beyond when we needed them the most during COVID. Michael and his team are very responsive and accommodating. I highly recommend them for your cleaning and sanitizing needs.”

Corvus of Indianapolis:

“Corvus has been a phenomenal resource for my business! The team is responsive, timely and professional. Their team of professionals check in consistently to make sure that the work performed is up to standard. Highly recommended!”

Corvus of Jacksonville:

“I have worked in child care for years, never satisfied with any of our janitorial companies until now. Charles is amazing at what he does and very responsive. They provide a log book for daily communication and quarterly evaluations, asking us what they can improve on. Spencer, the supervisor, is very easy to speak with and always checking in. Not only do they provide great cleaning services, they are now offering electrostatic disinfecting – which we did today in our classrooms. I am very satisfied with Corvus services and would recommend them to anyone!”

Corvus of Lexington:

“The company I work for has used Corvus for a number of years and we couldn’t have asked for a better experience. From the team on the ground to management, we were taken care of on every aspect. If there was ever a question or an extra request, the team was always accommodating.”

Corvus of Little Rock:

“Top notch service. Shayna and Jennifer are great. You can count on them to always follow up to ensure that you are pleased with the service. Had a couple of “emergency” cleans come up over the last couple of years and they have always gone out of their way to cover my poor planning and made me come out looking like a star when visitors arrived.. Would recommend to anyone. A+++”

Corvus of Louisville:

“So glad to know David Villafana and Corvus! They use green products, well trained employees, and methodical cleaning.”

Corvus of Nashville:

“Switched over to Corvus at our site several months ago. Their service and attention to detail has been great. 10/10 would recommend.”

Corvus of New Orleans:

“Corvus has provided us excellent services in day to day general cleaning and floor care for nearly 10 years. Any issues are addressed immediately and handled with urgency and customer satisfaction in mind.”

Corvus of Northwest Arkansas:

“Corvus Janitorial provides excellent service! It is hard to find a cleaning company that is honest, professional, AND does a good job! I would highly recommend Corvus Janitorial for anyone needing a top notch cleaning company for their business, small or large.”

Corvus of Orlando:

“Corvus does a great job! John and Vivian are super professional and provide outstanding service! Our office is always in great condition, they are very easy to communicate with and to get in touch with when needed. We highly recommend using Corvus to any business!”

Corvus of Raleigh-Durham:

“I’ve had my franchise for almost 3 years now and I really can’t complain about anything that has happened within. Everything and everyone is straightforward and willing to help. Plenty of opportunity to grow your franchise. The main thing I like is how easy it is to contact the partners at the office or corporate and how knowledgeable they are when it comes to different types of problems that may occur! Thank You!!!”

Corvus of St. Louis:

“Zion Lutheran School has been with Corvus since 2000. I love the communication we have with Corvus. They are so responsive to our cleaning needs at school. It is nice to have cleaning issues taken care of, and not have to deal with that during a busy school year. Corvus has been a great partner in our school growth.”

Corvus Janitorial Systems Franchise Owner Reviews

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Reviews from Corvus Janitorial Franchisees:

Corvus of Charlotte:

“I would highly recommend Corvus of Charlotte; if you are looking to start your own janitorial business this is the right place they explain everything to you from the start not to mention Jodean, she is amazing she explains everything. She answers all of your questions and doubts and they really make you feel very comfortable and confident in yourself. I really do recommend this awesome place!”

Corvus of Chicago:

“I love being a Corvus Chicago Janitorial franchise owner. Dave and the Chicago team are great to work with and always respond to any questions I have. If there is an issue they are more than willing to work through it with me and provide necessary training and guidance.”

Corvus of Cincinnati:

“They have been some of the most helpful and motivated people I’ve met in a while. They give people the drive and hope to reach for their dreams. Corvus is the BEST. Christine and Josh helped me every step of the way.”

Corvus of Columbus:

“Corvus is one of the best franchise janitorial companies and I couldn’t have chosen a better company. They are very professional and will check on you to see how everything is going.”

Corvus of Denver:

“My partnership with Corvus has spanned over a decade, and it continues to grow in value and strength. The opportunity provided by the system, their people and their commitment has helped me grow my franchise multiple times over and I’m not done. I went with Corvus due to their reputation of quality, honesty and service, and have not been disappointed whatsoever. I’m proud to be on the Corvus team.”

Corvus of Indianapolis:

“I have been a franchisee with Corvus Janitorial for over a decade. They have partnered with me in every step of the way, from helping me find my own business, to always being available to talk about growth and strategy. They are the perfect fit for me and that is why I have been with them for 12 plus years. They work hard for their franchisees and have the systems and practices to ensure you will be successful if you put in the work. I would recommend them to anyone who is interested in starting their own business and willing to put in the hard work and effort to grow a successful business.”

Corvus of Jacksonville:

“I have been working with Corvus of Jacksonville for almost a year. The same day we did our training, we got our first contract. If you want to make money and be your own boss this is the place. Amy and Spencer are the best. If you are not working with this company yet, then you should sign up and experience the freedom to be your own boss and work your own hours. So, what’s stopping you?! The opportunity is right here with Corvus Janitorial Systems…”

Corvus of Lexington:

“My partnership with Corvus Janitorial Systems as a Franchise Owner has been a Great Experience. The collaboration was just what I was looking for to start my business. The team in place has worked with me at every level for growth and expansion. I feel like it is a true partnership.”

Corvus of Little Rock:

“I have been a franchise owner for the last 3 years. If you are looking for the freedom to be your own boss and make some good money, this is worth looking into!”

Corvus of Louisville:

“Currently own a franchise with them and I’ve had a great experience! Very professional people!”

Corvus of Nashville:

“If you are looking for a career that has a family atmosphere then look no further. Corvus is the place for you!”

Corvus of New Orleans:

“I LOVE CORVUS!!!!! Being a franchise owner with the New Orleans Team was the best decision I’ve made. I have exceeded the goals that I set for myself and can’t wait to see what the future holds. I will tell anyone – go for it you will not regret it!”

Corvus of Northwest Arkansas:

“My first year has been an amazing experience! Great clients! Great team at Corvus office! And Very supportive of my business! I’m excited about my future with the company”

Corvus of Orlando:

“I love my clients! Hands down working with Corvus has been life changing. The clientele is nice, professional and easy going. This makes cleaning their businesses a pleasure! I am 28, have been in Corvus for two years and can now say I am self employed with the majority of my income being generated through Corvus. I AM PROUD TO SAY THAT I AM A CORVUS FRANCHISEE!!”

Corvus of Raleigh-Durham:

“Just became one year old owning my first franchise with Corvus. I couldn’t express how happy and thrilled to be part of this great business. Want to give some props for the help that has been given. THANK YOU!!!!”

Corvus of St. Louis:

“What a great investment! As a franchise not only has the business been a great source of income for me it has been a reliable source of income for 7 of my crew members. We enjoy what we do and customer satisfaction is our motto. There’s nothing like walking out of a building that you have serviced and being able to feel the value of your work. Never underestimate the value of the janitor who just may become the boss”

Organize for Success: Cleaning Tips from Corvus Franchisees and Personnel

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Organize for Success

Typically, when we think of operating a business, we think about the actual delivery of the product or service. And as it relates to the office cleaning business, clearly delivery of high-quality cleaning and disinfecting is key to maintaining a thriving business. After all, if customers are not receiving the service which they deserve, they won’t be customers for long. However, it’s also important to focus on activities and systems that occur before, during, and after service delivery. The little details are the things that take a business from mediocre to extraordinary.

Organizing Your Route of Accounts

Before delivering the service of an exemplary cleaning, you’ve got to organize your routes and make a schedule. Whether you are a large operator of a janitorial services business or a small purveyor of office cleaning, building out your weekly, or monthly, schedule of customer accounts to be cleaned in a visible manner is enormously important to succeeding. A calendared view with account names, days cleaned, approximate length of service, and location changes everything. You can plan for what equipment and chemicals are needed as well as assist in providing visibility into other potential costs like travel expenditures. A high-level view of the customer schedule may seem small, but it packs a powerful punch.

Pre-Cleaning Prep

Similar to an athlete preparing for a big game, successful owners and operators of office cleaning businesses prepare for their cleans on a nightly basis. Once you have a laid-out route and schedule, you can then begin to think about the specific clients, their needs, and how you’ll meet those needs. According to Jonathan Frias, Regional Director at Corvus of Northwest Arkansas, “I always remind our franchisees to do the prep work for nightly cleaning at some point during the afternoon. That is the time to not only ensure you have your chemicals, equipment, and other tools ready to go, but it is also a good time to think through what hot spots, areas of focus, or special attention a customer account needs. Mentally getting ready for the work that needs to be done is an essential part of being successful”. Just like athletes, you’re never going to reach your true potential of success without being prepared for what is ahead.

Organizing the Clean

Why start from scratch on each clean? Why waste time finding new ways to do what you already know works? As the saying goes, “don’t reinvent the wheel”. Corvus Franchisees learn to create established cleaning patterns that they follow at each office or place of work. They spend time learning, organizing, and implementing the most impactful cleaning and disinfecting techniques in a manner that optimizes both the client’s time and the Franchisee’s time. Once the cleaning plan is established and proven effective, consistently following it not only helps in terms of ensuring wonderful service, it also allows for improvement on the quality and efficiency of it.

Finishing Up

Finally, once an office is cleaned, disinfected, and secured, there remains more to do if you truly want to be successful. “I always load my vehicle the same way after a clean, making sure I have all my chemicals and equipment. Leaving anything in an account does not only irritate a customer; it puts me in a jam for the next clean…or, worse, if I don’t recover whatever I left, costs me money. There is no excuse for not collecting and organizing your tool kit”, said Latarsha Key, a Corvus of Jacksonville Franchisee.

Michael Kerby, Regional Director of Corvus of Denver, takes that advice a step further by adding, “…and the work really isn’t done until a Franchisee checks his or her inventory levels, cleans their equipment, launders rags or mop heads, and stows their gear…if you will”. Clearly, organizing, cleaning, and taking care of the tools needed to provide an excellent clean is a critical part of succeeding in the office cleaning business. Again, with the athlete analogy, if an athlete simply walks off the court or field and goes home, they’re never going to be truly successful. They’ve got to stretch, reflect, shower, and clean up. Once you can look back and appreciate a job well done with nothing left unturned, then you can call it a day.

To learn more about the janitorial service industry or receive information about Corvus Janitorial Systems’ Office Cleaning Franchise Opportunity, call or email our team today.