Indianapolis

Franchisee Spotlight: Ms. Nersey Reyes, Corvus of Indianapolis

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March 2025’s Franchisee Spotlight Series features Corvus of Indianapolis Franchise Owner Ms. Nersey Reyes. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

As the spring season approaches and we celebrate fresh beginnings, Corvus is thrilled to shine a spotlight on one of our most dedicated and long-standing Franchise Owners: Ms. Nersey Reyes of Corvus of Indianapolis. Ms. Reyes joined the Corvus family in 2007, and for nearly two decades, she has consistently delivered excellence and set a shining example for others in the network.

A Legacy of Excellence

Among her many accomplishments, one stands out above the rest—Ms. Reyes has never received a single customer complaint. That’s right—in over 17 years of business ownership, she has maintained a spotless customer satisfaction record, a rare and truly commendable achievement.

Her success stems from a proactive, hands-on approach to leadership. David Villafana of Corvus of Indianapolis shares,

“We call her Superwoman. She is super responsive, trains her people well through example, and holds all of her employees accountable for their work.”

A Franchise Owner Customers Trust and Love

When Mr. Villafana reached out to Ms. Reyes’s customers to hear what they had to say, their responses were filled with admiration and gratitude.

“She is always making it happen. We love her so much—we consider her to be part of our company!”

This level of loyalty doesn’t happen overnight. Ms. Reyes builds trust and rapport by frequently visiting her accounts, monitoring cleans firsthand and stepping in when needed. She regularly meets with customers to gather feedback and ensure her team is performing at the highest standard.

From Business Growth to Personal Milestones

Ms. Reyes’s hard work has not only grown her business into one of the top-earning franchises in Indianapolis, but it has also helped her achieve meaningful personal goals. She has purchased her own home and is able to financially support her family back home—a testament to the power of determination, smart leadership, and a strong work ethic.

Looking Ahead

We are beyond proud to have Ms. Nersey Reyes as part of the Corvus family. Her consistency, dedication, and care for her customers and team make her a true standout among franchisees.

Congratulations, Ms. Reyes, on all that you’ve accomplished—and thank you for your unwavering partnership! We look forward to celebrating many more milestones with you in the seasons to come.

Franchisee Spotlight – Timothy Shields, Corvus of Indianapolis

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April’s Franchisee Spotlight Series features Corvus of Indianapolis Franchise Owner Mr. Timothy Shields. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Since September of 2021 Franchise Owner Timothy Shields has slowly been building his business, but quickly building a great reputation with customers and Corvus teammates alike.

This month’s Franchise Owner Spotlight is focused on Mr. Shields from Corvus of Indianapolis. “My team and I talked about it, and we really wanted to acknowledge him,” says Executive Director David Villafana. “Mr. Shields is extremely reliable and always willing to help out when other Franchise Owners are out of the area on vacation or in an emergency.”

“What makes him unique is his responsiveness,” says Mr. Villafana. “He has an immediate intent to fix any problem right away, even if it is a minor thing. He never takes criticism in a negative way and has the attitude of ‘it will help me be better.’”

With over 20 accounts, Mr. Timothy Shields is known to his customers for his professionalism and eye for detail. He feels that all accounts are important and deserve his best, no matter the size or contract value. He operates his Corvus Franchise full time. During this time, he has gained the reputation of being a role model and customers speak highly of his work ethic and demeanor.

Mr. Shields is a shining example of a Franchise Owner who is there to show support for his peers and gain respect for his commendable work. Corvus is more than happy to partner with someone who builds meaningful relationships and morale. Thank you, Mr. Shields!

Franchisee Spotlight – Marcos Henderson, Corvus of Indianapolis

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January’s Franchisee Spotlight Series features Corvus of Indianapolis Franchise Owner Marcos Henderson. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Marcos Henderson has made a tremendous impact in the Indianapolis market since opening his Corvus Franchise last year.

His keen attention to detail was clear from the very start. At his disclosure, Mr. Henderson took thorough notes and asked many questions. According to Executive Director, Mr. David Villafana, Mr. Henderson’s focus on providing the highest quality customer service is what makes him stand out. He is always on time for his cleans and treats his clients with the utmost respect. And, if any issues do arise, Mr. Henderson does not wait until his next scheduled clean to address them. He responds immediately and does whatever it takes to find a solution to the problem.

Mr. Henderson has not received any complaints or negative feedback. However, he is very open to ongoing training and always willing to learn new things. With a positive attitude like this, we have no doubts that Mr. Henderson will develop a wide skill set and continuously grow as a business owner.

Thank you, Mr. Henderson, for the impact you make in Indianapolis! Everyone at Corvus is grateful to have you as a part of the team, and we look forward to watching your continued success!

Corvus Janitorial Systems Commercial Cleaning Customer Reviews

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Reviews from Corvus Janitorial Customers:

Corvus of Charlotte:

“We started working with Corvus in July 2015 and to date, have had a great experience with them. They had some local management changes a couple of years ago and that went well with no change in service (which can happen!). When we ask for something, the response is quick and efficient. We had a COVID-19 potential exposure in our office and they were able to come out the next day and do a thorough sanitizing of our office suite. All of their folks have been great but Jodean climbs to the top of the list – she is there for us! We thank you, Corvus!”

Corvus of Chicago:

“Corvus has been servicing our Elk Grove facility for over a year and we are pleased with the quality of service and their communication. Regular visits from a local Manager are a welcome addition and provide a platform for us to submit specific feedback regarding the scheduled service, special requests and explore additional services that we may require.”

Corvus of Cincinnati:

“Very detail oriented. I requested specific things. The first time the crew came they missed something. I made a phone call to Christine one time and they went above and beyond my expectations. Fantastic crew!!!”

Corvus of Columbus:

“It takes the hard work out of finding good help. Great communication, excellent value and good people to work with.”

Corvus of Denver:

“This company has been great to work with. They went above and beyond when we needed them the most during COVID. Michael and his team are very responsive and accommodating. I highly recommend them for your cleaning and sanitizing needs.”

Corvus of Indianapolis:

“Corvus has been a phenomenal resource for my business! The team is responsive, timely and professional. Their team of professionals check in consistently to make sure that the work performed is up to standard. Highly recommended!”

Corvus of Jacksonville:

“I have worked in child care for years, never satisfied with any of our janitorial companies until now. Charles is amazing at what he does and very responsive. They provide a log book for daily communication and quarterly evaluations, asking us what they can improve on. Spencer, the supervisor, is very easy to speak with and always checking in. Not only do they provide great cleaning services, they are now offering electrostatic disinfecting – which we did today in our classrooms. I am very satisfied with Corvus services and would recommend them to anyone!”

Corvus of Lexington:

“The company I work for has used Corvus for a number of years and we couldn’t have asked for a better experience. From the team on the ground to management, we were taken care of on every aspect. If there was ever a question or an extra request, the team was always accommodating.”

Corvus of Little Rock:

“Top notch service. Shayna and Jennifer are great. You can count on them to always follow up to ensure that you are pleased with the service. Had a couple of “emergency” cleans come up over the last couple of years and they have always gone out of their way to cover my poor planning and made me come out looking like a star when visitors arrived.. Would recommend to anyone. A+++”

Corvus of Louisville:

“So glad to know David Villafana and Corvus! They use green products, well trained employees, and methodical cleaning.”

Corvus of Nashville:

“Switched over to Corvus at our site several months ago. Their service and attention to detail has been great. 10/10 would recommend.”

Corvus of New Orleans:

“Corvus has provided us excellent services in day to day general cleaning and floor care for nearly 10 years. Any issues are addressed immediately and handled with urgency and customer satisfaction in mind.”

Corvus of Northwest Arkansas:

“Corvus Janitorial provides excellent service! It is hard to find a cleaning company that is honest, professional, AND does a good job! I would highly recommend Corvus Janitorial for anyone needing a top notch cleaning company for their business, small or large.”

Corvus of Orlando:

“Corvus does a great job! John and Vivian are super professional and provide outstanding service! Our office is always in great condition, they are very easy to communicate with and to get in touch with when needed. We highly recommend using Corvus to any business!”

Corvus of Raleigh-Durham:

“I’ve had my franchise for almost 3 years now and I really can’t complain about anything that has happened within. Everything and everyone is straightforward and willing to help. Plenty of opportunity to grow your franchise. The main thing I like is how easy it is to contact the partners at the office or corporate and how knowledgeable they are when it comes to different types of problems that may occur! Thank You!!!”

Corvus of St. Louis:

“Zion Lutheran School has been with Corvus since 2000. I love the communication we have with Corvus. They are so responsive to our cleaning needs at school. It is nice to have cleaning issues taken care of, and not have to deal with that during a busy school year. Corvus has been a great partner in our school growth.”

Corvus Janitorial Systems Franchise Owner Reviews

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Reviews from Corvus Janitorial Franchisees:

Corvus of Charlotte:

“I would highly recommend Corvus of Charlotte; if you are looking to start your own janitorial business this is the right place they explain everything to you from the start not to mention Jodean, she is amazing she explains everything. She answers all of your questions and doubts and they really make you feel very comfortable and confident in yourself. I really do recommend this awesome place!”

Corvus of Chicago:

“I love being a Corvus Chicago Janitorial franchise owner. Dave and the Chicago team are great to work with and always respond to any questions I have. If there is an issue they are more than willing to work through it with me and provide necessary training and guidance.”

Corvus of Cincinnati:

“They have been some of the most helpful and motivated people I’ve met in a while. They give people the drive and hope to reach for their dreams. Corvus is the BEST. Christine and Josh helped me every step of the way.”

Corvus of Columbus:

“Corvus is one of the best franchise janitorial companies and I couldn’t have chosen a better company. They are very professional and will check on you to see how everything is going.”

Corvus of Denver:

“My partnership with Corvus has spanned over a decade, and it continues to grow in value and strength. The opportunity provided by the system, their people and their commitment has helped me grow my franchise multiple times over and I’m not done. I went with Corvus due to their reputation of quality, honesty and service, and have not been disappointed whatsoever. I’m proud to be on the Corvus team.”

Corvus of Indianapolis:

“I have been a franchisee with Corvus Janitorial for over a decade. They have partnered with me in every step of the way, from helping me find my own business, to always being available to talk about growth and strategy. They are the perfect fit for me and that is why I have been with them for 12 plus years. They work hard for their franchisees and have the systems and practices to ensure you will be successful if you put in the work. I would recommend them to anyone who is interested in starting their own business and willing to put in the hard work and effort to grow a successful business.”

Corvus of Jacksonville:

“I have been working with Corvus of Jacksonville for almost a year. The same day we did our training, we got our first contract. If you want to make money and be your own boss this is the place. Amy and Spencer are the best. If you are not working with this company yet, then you should sign up and experience the freedom to be your own boss and work your own hours. So, what’s stopping you?! The opportunity is right here with Corvus Janitorial Systems…”

Corvus of Lexington:

“My partnership with Corvus Janitorial Systems as a Franchise Owner has been a Great Experience. The collaboration was just what I was looking for to start my business. The team in place has worked with me at every level for growth and expansion. I feel like it is a true partnership.”

Corvus of Little Rock:

“I have been a franchise owner for the last 3 years. If you are looking for the freedom to be your own boss and make some good money, this is worth looking into!”

Corvus of Louisville:

“Currently own a franchise with them and I’ve had a great experience! Very professional people!”

Corvus of Nashville:

“If you are looking for a career that has a family atmosphere then look no further. Corvus is the place for you!”

Corvus of New Orleans:

“I LOVE CORVUS!!!!! Being a franchise owner with the New Orleans Team was the best decision I’ve made. I have exceeded the goals that I set for myself and can’t wait to see what the future holds. I will tell anyone – go for it you will not regret it!”

Corvus of Northwest Arkansas:

“My first year has been an amazing experience! Great clients! Great team at Corvus office! And Very supportive of my business! I’m excited about my future with the company”

Corvus of Orlando:

“I love my clients! Hands down working with Corvus has been life changing. The clientele is nice, professional and easy going. This makes cleaning their businesses a pleasure! I am 28, have been in Corvus for two years and can now say I am self employed with the majority of my income being generated through Corvus. I AM PROUD TO SAY THAT I AM A CORVUS FRANCHISEE!!”

Corvus of Raleigh-Durham:

“Just became one year old owning my first franchise with Corvus. I couldn’t express how happy and thrilled to be part of this great business. Want to give some props for the help that has been given. THANK YOU!!!!”

Corvus of St. Louis:

“What a great investment! As a franchise not only has the business been a great source of income for me it has been a reliable source of income for 7 of my crew members. We enjoy what we do and customer satisfaction is our motto. There’s nothing like walking out of a building that you have serviced and being able to feel the value of your work. Never underestimate the value of the janitor who just may become the boss”

Corvus Franchise Owners Are Proud to Serve Essential Businesses

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We are all living through uncertain and unprecedented times. Corvus Janitorial franchise owners are stepping up to the challenges facing our nation. While many businesses have gone into lockdown, essential service providers have remained open. They have faced the coronavirus pandemic head-on. Essential workers are continuing to provide goods and services to the general population, and they do this despite often putting themselves at a greater risk of infection. From food distributors to medical facilities, manufacturers to law enforcement, Corvus wants to thank essential workers. We are proud to service essential businesses and the employees that keep them running. We are proud to support those that are keeping their doors open for the good of the public.

Individuals and businesses have had to make radical changes in their everyday lives. This is particularly true for essential businesses, and they’ve had to adapt their practices in response to the novel coronavirus outbreak. Keeping employees safe and healthy has always been important, but never before has the issue been so front-of-mind and clear. In this volatile time, businesses are rapidly updating their standards and procedures. Cleaning regimens have seen more attention than most other areas. We support these businesses and their efforts to ensure a safe, sanitary workplace. As such, we’ve done what we can to make it easier for them. Corvus franchise owners have been accommodating changes in the scope of their services. This flexibility helps us provide high-level, unapparelled services.

In labor-intensive, high-volume essential industries like manufacturing, updates are necessary. A growing number of Corvus customers are requesting changes. Increases in the frequency of cleaning services have been a common request. Enhanced disinfection programs and day porting services are also in demand. We’re proud of what our Franchisees have been doing to help the state of the nation. So, we want to highlight some of the stories we’ve encountered over the last few weeks.

Chicago Corvus Franchisee, Marquette Dewitt, exemplifies our high standard of customer care. He has cleaned for Packaging Corporation of America for the last three years. Marquette and his team have expanded beyond their regular, after-hours cleaning services. They have begun day porting at the facility for four hours each day. Included in the expanded scope of service is routine, comprehensive disinfection. “With all that’s been going on with coronavirus, I am grateful to be able to provide these businesses – and their employees – with peace of mind. Being able to do my part to help essential businesses operate smoothly and safely is a great feeling, and I’m proud to be their partner,” Marquette reflects.

Medical facilities are in particular need of extensive cleaning and disinfecting programs. Medical professionals are right on the front lines. They are combatting COVID-19 and saving lives each day. Alere Toxicology Services is an excellent example of an essential medical business. Pre-coronavirus, this company provided substance abuse testing (and continues to do so). But now, they have been administering COVID-19 tests in the New Orleans metro area, as well. Due to the nature of this work, they have altered their procedures to keep their clients safe. Franchise owner, Keelee Menina, and her crew have increased cleaning and disinfecting to three times per day. Ms. Menina says, “It has been humbling and inspiring to see the work they are doing to help our community. Our region got hit very hard initially, and businesses like Alere are saving lives. I’m just glad that my team and I can support their efforts”.

The Arkansas Regional Organ Recovery Agency (ARORA) is another important company. ARORA collaborates with hospitals to facilitate organ and tissue donations. Corvus franchise owners service ARORA’s facilities in Little Rock and Northwest Arkansas. In a letter to local Corvus management, they’ve reminded us that what we do is so important. ARORA’s Executive Director writes, “I wanted to share my appreciation to Corvus for the outstanding work done by the cleaning team at our office… Thank you for your employee’s dedication to keeping our office clean and sanitized”. It is our pleasure; thank you, ARORA, for all that you do in our communities!

Protecting the most vulnerable members of our society is more important than ever. This has been a major emphasis during the pandemic. The elderly are at particularly high risk for serious complications from SARS-CoV-2. Statistics from the Center for Disease Control and Prevention (CDC) highlight the severity of this risk. “Eight of 10 deaths reported in the U.S. have been in adults 65 years or older; risk of death is highest among those 85 years or older”. Elderly individuals in nursing homes and long-term care facilities are at the highest risk.

The communal nature of these facilities can act as a breeding ground for the virus. Data collected by the New York Times reveals that approximately 11% of confirmed COVID-19 cases in the United States have occurred in long-term care facilities. However, these facilities account for over one-third of case fatalities. It is critical that this demographic receives an even greater level of care and caution. This is true for the essential individuals who serve them, as well.

Corvus is proud to service organizations and facilities that care for elderly populations. These essential businesses provide care, medical supplies, and aid to senior citizens. Corvus of Orlando Franchisees, Julio Santos and Castillo Padilla, provide cleaning and disinfecting services to Seniors First and Kissimmee Outpatient. Seniors First facilitates local Meals on Wheels and similar programs in the area. Kissimmee Outpatient provides urgent care in the community. They have also been providing local COVID-19 testing. “The team [at Seniors First] has done so much good for the Orlando senior community over the years, and it has been really inspiring to see them step up in these difficult times. It’s an honor to be their partner – now more than ever,” Santos states.

Tarita Ivy, a Corvus of Indianapolis Franchisee, recently began performing services at HomeMed Pharmacy. HomeMed delivers essential pharmaceutical products and prescriptions to high-risk patients. “I was excited to take on the HomeMed account at the beginning of May. They are keeping vulnerable patients safe, and I’m glad to have the opportunity to contribute to their efforts”.

Corvus Janitorial Franchisees care about the communities that they serve. This has never been more clear. As this crisis evolves, we will continue to serve our communities in any way we can. Increased awareness, cleaning, and disinfecting can make all the difference. We’ll get through this together and we’ll come out stronger on the other side. If you’re ready to serve your community and take control of your career, this is the job for you, too. Contact us today to learn about business ownership with Corvus Janitorial Systems.