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Franchisee Spotlight – Marcos Henderson, Corvus of Indianapolis

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January’s Franchisee Spotlight Series features Corvus of Indianapolis Franchise Owner Marcos Henderson. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Mr. Marcos Henderson has made a tremendous impact in the Indianapolis market since opening his Corvus Franchise last year.

His keen attention to detail was clear from the very start. At his disclosure, Mr. Henderson took thorough notes and asked many questions. According to Executive Director, Mr. David Villafana, Mr. Henderson’s focus on providing the highest quality customer service is what makes him stand out. He is always on time for his cleans and treats his clients with the utmost respect. And, if any issues do arise, Mr. Henderson does not wait until his next scheduled clean to address them. He responds immediately and does whatever it takes to find a solution to the problem.

Mr. Henderson has not received any complaints or negative feedback. However, he is very open to ongoing training and always willing to learn new things. With a positive attitude like this, we have no doubts that Mr. Henderson will develop a wide skill set and continuously grow as a business owner.

Thank you, Mr. Henderson, for the impact you make in Indianapolis! Everyone at Corvus is grateful to have you as a part of the team, and we look forward to watching your continued success!

Omicron Variant Cleaning and Disinfecting

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Corvus Janitorial is a franchised commercial cleaning business that offers a full range of cleaning and disinfecting services to commercial facilities.

As part of our efforts to keep customers safe and informed, we want to educate readers about the best practices for cleaning and disinfecting to prevent the spread of seasonal flu, COVID-19, and other illnesses.

While the Omicron variant of COVID-19 is prevalent, you can do many things to maintain a safe workspace for your employees and customers. We’ve provided some helpful guidelines on Omicron variant cleaning and disinfecting below.

Why Is Omicron Variant Disinfecting Important?

As more people were vaccinated against COVID-19 and infection rates decreased, businesses felt comfortable relaxing health and safety protocols. In some cases, this included paying less attention to cleaning and disinfecting.

Sadly, the Delta variant was evidence that it was important to remain vigilant. Now, the Omicron variant is spreading rapidly. While it may not cause as many severe cases of COVID-19, it can still be quite harmful to people who are immunocompromised, elderly, or have other risk factors.

Fortunately, it’s possible to mitigate the spread of Omicron, but that requires maintaining high Omicron variant disinfecting standards. The healthiest businesses will be those that establish and maintain vigorous cleaning processes.

Omicron Variant Cleaning Steps

It’s helpful to think of Omicron variant cleaning and disinfecting as two categories: the steps business owners and employees take to ensure a healthier environment and the cleaning and disinfecting measures we offer to prevent the spread of flu and COVID-19.

Daily Omicron Cleaning Processes for Employees

Some cleaning steps you can take every day to help prevent the spread of flu and other viruses include the following:

-Require frequent hand washing or sanitizing

-Clean high-touch surfaces frequently throughout the workday

-Regularly disinfect surfaces with approved products

-Ensure proper ventilation and airflow in high-traffic areas

Professional Omicron Cleaning Methods

We take the health and safety of our customers seriously. Because of this, we have implemented protocols that our crews follow to prevent the spread of illness. Additionally, we provide them with the equipment and training they need to properly clean and sanitize your business.

Electrostatic Spraying and Omicron

Our professional cleaning crews use electrostatic spraying to ensure surfaces are thoroughly coated with cleaning and disinfecting liquids. The cleaner or disinfectant is given an electrical charge, then sprayed onto a surface that has been grounded. This creates an even coating of cleaner, even on the back and underside of objects.

Hospital Grade Disinfectants

It’s more important than ever for commercial cleaning providers to use the best available products. When it comes to cleaning and disinfecting, there’s no denying that hospitals have the highest standards. That’s why we are committed to using commercial-grade disinfectants that have been approved for use in medical facilities.

Proper Use of PPE Equipment by All Employees

It’s important to ensure that every person who comes into your business isn’t at risk for transmitting the flu, COVID-19, or other illness. Because of this, our cleaning protocols always include the use of PPE equipment by all cleaning crew employees.

Contact Corvus Today

Don’t wait to develop an enhanced cleaning plan for your facility. Not only does a clean workplace help you present a professional appearance, but it can also help keep your employees safe and productive. Contact us today to get a free quote for cleaning and disinfecting services.

Franchisee Spotlight – Hayana Hill, Corvus of Cleveland

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December’s Franchisee Spotlight Series features Corvus of Cleveland Franchise Owner Hayana Hill. Read on to learn more about the standout Franchisee who goes above and beyond to Make Lives Better!

To keep up with the Franchisee Spotlight Series and all things Corvus, follow us on Instagram! @corvus_janitorial_franchising

Franchise Owner Mrs. Hayana Hill has made a major impact in one of our newest markets – Corvus of Cleveland – since opening her Franchise last June. According to Regional Director Mr. Johnny Lunsford, her friendly and bright personality showed right away at the disclosure. Since then, she has said yes to pretty much every opportunity given to her.

A particular instance where Mrs. Hill’s “just-say-yes” attitude shined was during crunch time. After being notified that a last-minute transfer was needed, she drove from Baltimore to Cleveland through the night to be at the walkthrough. Needless to say, the transfer was successful!

Mrs. Hill has many strengths, but in our opinion, it is her time management and organizational skills that really stand out. She is also smart, thorough, and does not shy away from hard work. As a full-time mother with work experience ranging from housekeeping to the nursing field, it is no surprise that she is already such a successful Franchise Owner.

Thank you, Mrs. Hill, for all that you do. Everyone at Corvus looks forward to working with you and watching your business grow!

Corvus Awarded North American Customer of the Year by SugarCRM

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Corvus Janitorial Systems is honored to have been named North American Customer of the Year in SugarCRM’s 2021 Customer Breakthrough Awards.

Chris Pennington, Chief Customer Officer at SugarCRM, says, “Congratulations to our SugarCRM Customer Breakthrough Award winners for showcasing how Sugar solutions and services make the hard things easier for sales, marketing, and service. Even in the throes of a global pandemic, these customers were able to overcome disruption by leveraging technology to drive innovation and success in the most challenging of business circumstances…We’re pleased to recognize these Sugar customers around the globe that are letting the platform do the work for next-level customer experience and business performance.”

Corvus would like to extend a special thanks to our partners at Technology Advisors Inc. (TAI) for their years of extensive support in creating a robust, integrated, customized, and effective CRM platform. We look forward to many more years of partnership and growth with the Sugar and TAI teams – thank you for being great partners!

About SugarCRM

SugarCRM is how marketing, sales, and service teams finally get a clear picture of each customer to help businesses reach new levels of performance and predictability. Sugar is the CRM platform that makes the hard things easier. Thousands of companies in over 120 countries rely on Sugar to achieve high-definition CX by letting the platform do the work. Headquartered in Silicon Valley, Sugar is backed by Accel-KKR. For more information about SugarCRM, visit: www.sugarcrm.com.

About Technology Advisors Inc.

Technology Advisors, Inc. (TAI) is a software consultancy out of Chicago focused on digital transformation initiatives and CRM optimization. The goal of TAI is to help customers drive more revenue by successfully utilizing their software mix for automation, departmental alignment, and streamlined services. The firm has supported customers across the country with CRM adoption, training, customization, integration, and support for more than 30 years. To learn more about Technology Advisors, Inc. please visit https://www.techadv.com.

Corvus Thanks Our Veterans

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As we observe Veterans Day this year, Corvus would like to express our wholehearted gratitude and deepest respects to all our Nation’s veterans and their families. The courage, heroism, selflessness, and love of country of those who have served allows all of us to sleep peacefully at night and to wake up every day in a free society.

Veterans Day, observed annually on November 11th in the United States, is a day for reflection, remembrance, and respect. Veterans Day was originally celebrated as Armistice Day on November 11th, 1919, to mark the end of World War I on the “11th hour, of the 11th day, of the 11th month”, established by the Treaty of Versailles, in 1918. Initially declared by President Woodrow Wilson, the purpose of Armistice Day up until 1945 was to honor the fallen warriors of WWI. Armistice Day was officially made a federal holiday on May 13th, 1938.

In 1945, Raymond Weeks, a veteran of World War II, led a delegation to General Dwight D. Eisenhower proposing expanding Armistice Day to recognize and celebrate all American veterans. He organized the first ever Veterans Day celebration in 1945 and continued to do so until his passing in 1985. Weeks is considered the “Father of Veterans Day” and he was awarded the Presidential Citizenship Medal in 1982 by President Reagan.

Armistice Day officially became Veteran’s Day on May 26, 1954, when now President Eisenhower signed a bill presented by U.S. Representative Ed Rees of Kansas amending the 1938 act by replacing “Armistice” with “Veterans”. 1954 also saw the creation of the National Veterans Award, and the first recipient was Congressman Rees for his efforts to make Veterans Day a federal holiday.

Veterans Day is an opportunity for all of us to reflect upon and honor the contributions – past, present, and future – of American Veterans. Their service to our country does not stop when they leave the armed forces. There are approximately 19.5 million veterans in the United States; they are community leaders, business owners, coaches, mothers, fathers, husbands, wives, sons, and daughters. They bring their sense of honor, duty, and loyalty to the common good with them to civilian society, and we are a better nation because of the veterans in our midst.

A special thanks to:

Ryan Patrick, U.S. Army Cavalry Scout
Regional Director – Corvus of Louisville

Marshall Dickerson Jr, U.S. Marine Corps
Franchise Owner – Corvus of Baton Rouge

Djuanyel Lewis, U.S. Navy
Franchise Owner – Corvus of Chicago

Tommy Lee, U.S. Army Combat Engineer; VA Hospital
Franchise Owner, Corvus of St. Louis

Dan Luna, United States Navy SEAL
Executive Partner, Founder – Team 3LX Consulting

In addition to the above, Corvus extends our humble appreciation today to all our veteran partners, teammates, stakeholders, and their families; it is the highest honor and a great privilege to work alongside you – you personify Corvus’ mission to Make Lives Better.

We would also like to express our appreciation to the International Franchise Association and the IFA Foundation for their support of veterans through their VetFran initiative, which aims to “facilitate the transition of veterans into franchising by encouraging franchisors to offer discounts and incentives to veterans…and to assemble resources, tools and a database of franchising opportunities for veterans”. Corvus is proud to be a VetFran member organization and to offer a 20% discount to all our veterans.

Please take the opportunity today to thank the veterans in your life for their service – they risked their lives for our fundamental freedoms with honor, bravery, and an unwavering commitment to their country. Check out the resources below to learn how you can help support our former service members this Veterans Day.

Resources to Support Our Veterans:

• VetFran – International Franchise Association (IFA)
• Wounded Warrior Project
• U.S. Department of Veterans Affairs
• National Veterans Foundation
• Global Special Operations Foundation
• SEAL Future Foundation
• Navy Seal Foundation
• Veterans Exploring Treatment Solutions (VETS)